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Welcome to Fenige – Your gateway to modern finance, where internet transaction security goes hand in hand with innovation. We offer a service that changes the game in the financial world – card-to-card money transfers, fast, seamless, and without borders. 🔒 Internet transaction security is fundamental for us. Thanks to advanced encryption solutions and compliance with PCI DSS, we guarantee that each online transfer is executed with the highest level of protection. 💡 Automatic and cyclic payments allow you to plan your finances with the precision of a clock. Manage your regular payments, like subscriptions or installments, without the need for continuous bank logins. 🛍️ For online store owners, we have good news: our Fenige payment system easily integrates with e-commerce platforms such as Magento, PrestaShop, or WooCommerce, ensuring smooth payments on the site and mobile payments. 📱 Smartphone payment is becoming the standard, and Fenige is at the forefront of this trend. With our app, online card payments are possible wherever you are – just a few taps on your phone screen. ⚡ Fast payments are our specialty. Whether it's an instant transfer, a weekend transfer, or card-to-card transfers – we ensure that your funds arrive lightning-fast. 🌍 Cross-border payments? With Fenige, it's no problem. Your money can travel internationally as easily as you browse web pages. 🛒 Safe online shopping is possible thanks to our cooperation with the Blik payment system, providing an extra layer of security with every purchase. With Fenige 🚀 , transferring money from card to card becomes not just a transaction, but a true next-generation financial experience. Welcome to the future of payments!

The Fenige brand changes and follows the needs of customers. That's why it recently underwent a rebrand as part of its strategy to better reflect its values ​​and commitment to customers. The new brand visualization, which will be unveiled in the coming weeks, reflects the company's focus on innovation, quality and customer satisfaction. The rebranding process includes a complete change of the company's visual identity, including the logo and website. The new look and feel will be modern, fresh and memorable, and will reflect the brand's values ​​of quality, professionalism, growth and innovation. In the coming weeks, customers can expect a refreshed branding and visual identity across all Fenige products and communications. The company is confident that the rebranding will strengthen its position in the market and help it better serve customers in the future.

The world of finance is constantly evolving, and new technologies allow us to access more sophisticated and convenient payment solutions. One of the newest products on the market, which causes a wave of enthusiasm among entrepreneurs, is "Payouts on Card" from Fenige. Why should you be interested in this service? Connectivity and Convenience Payouts on Card is a service that combines innovation and convenience. Within its framework, it is possible to transfer funds from one payment card to another in a quick and safe manner. For entrepreneurs, this means a convenient way to settle salaries, bonuses or commissions for their employees. For individual customers, this service opens the door to instant funds transfers without the need to use traditional banking methods. Fast ​​and Efficiency One of the main advantages of Payouts on Card is the speed of the transaction. Traditional bank transfers can take hours or even days. Thanks to this service, the funds can be available on the new card almost immediately. This not only saves time, but also increases operational efficiency. Variety of Applications Payouts on Card is widely used in various areas of business. From entrepreneurs looking to reward their crew, to e-commerce platforms looking to redeem customer refunds. The possibilities are virtually endless, and Fenige has created a product that adapts to different needs. Security and Data Protection Security issues cannot be overlooked in today's digital world. Fenige has made every effort to ensure that Payouts on Card meets the highest security standards. Thanks to the use of the latest cryptographic technologies and strict data protection protocols, clients are offered the highest quality services, while maintaining full confidentiality of information. Summary Fenige's Payouts on Card service is a step forward in payments and financial transfers. For companies and entrepreneurs who want to optimize their financial operations and increase efficiency, this is a solution worth considering. Fenige has once again proved its commitment to providing innovative and safe financial services. If you're thinking of improving your payment processes, don't hesitate any longer. Take a closer look at Payouts on Card from Fenige and see how this service can contribute to the increase in the efficiency of your business.

Fenige's card2card transfer, the direct transfer of funds from one payment card to another, has become a popular financial tool in recent years. This type of service offers users valuable benefits that simplify and streamline payment processes. Why is it Worth Using the Card2Card Transfer Service? Speed and convenience: Traditional methods of transferring money often require the user to fill out multiple forms and wait for the transaction to be processed. With card2card, the transfer is instant or takes very little time, which is extremely convenient for both parties to the transaction. Availability: Card2card transfers are available 24/7. No need to wait for bank hours or worry about holidays or weekends. Security: Fenige - as a card2card provider - offers advanced security mechanisms such as two-factor authentication, data encryption and real-time transaction monitoring to prevent fraud. No banking information: When sending money using card2card, you don't need to share your bank account information with the recipient. All you need to know is the recipient's card number. Flexibility: The card2card service is not limited to one country or one currency. International transfers are possible, which makes it attractive for those who travel or make payments abroad. Minimizing fees: While some card2card transfers may incur fees, they are often lower than traditional bank transfer fees, especially for international transactions. Ease of use: Entering card details, amounts and transaction confirmation is usually all that is needed to complete the transfer. Automation: With card2card technology, you can set up automatic payments, which is useful for regular transactions such as subscription payments or bills. In the age of digitalization and the constant search for simpler financial solutions, Fenige’s card2card transfer is becoming one of the most attractive tools for individuals and companies. It offers not only convenience, but also security and cost-effectiveness, making it a valuable addition to modern financial services. Who is Fenige’s Card2Card Transfer for? The card2card transfer service is designed for various groups of users who need a fast and convenient way to transfer funds between payment cards. Here are some of the main target groups and reasons why they might use this type of service: Individual customers: Transactions between family and friends: People who want to send money to family or friends, especially when traditional transfer methods are too complicated or expensive. Travelers: Travelers who want to transfer funds between cards in different currencies or make payments abroad. Students: Students can receive funds from family to their payment cards without having to open a traditional bank account. Small and medium-sized businesses: Pay for goods and services: Businesses can use the card2card service to make quick payments to suppliers or subcontractors, especially when other payment methods are impractical. Employee payments: Companies can transfer salaries or bonuses directly to the employee's payment card. Freelancers and self-employed professionals: This service allows them to receive payment for services rendered directly to their payment card, which is often more convenient than traditional bank transfers. For people who, for various reasons, do not have a bank account, card2card transfer can be a practical solution for receiving and sending funds. Online store customers: In some cases, online stores can offer refunds directly to the customer's card using the card2card service. Due to the growing popularity of digital payments and payment cards, the card2card service is becoming increasingly popular in many countries and among different user groups. Its versatility, speed and convenience make it attractive to a wide range of people and organizations. If you are interested in implementing card2card transfer solution, feel invited to contact Fenige, your reliable financial technology partner.

Insurance companies in the market face numerous challenges that impact their operations, customer satisfaction, and profitability. Here are some key challenges and how Fenige's "payouts on card" service can provide solutions: Challenges: Slow Claims Processing: Traditional payout methods can be slow, leading to customer dissatisfaction. High Transaction Costs: Processing checks and other payment forms can be costly for insurance companies. Fraud: Fraudulent claims and payment fraud are serious issues in the insurance industry. Clients without Bank Accounts: Disbursing funds to clients without bank accounts can be challenging. International Scale Difficulties: Handling claims and payouts for clients in various countries can be complicated due to currency and regulatory differences. Solutions with Fenige's "payouts on card": 1. Faster Processing: Direct card payouts can significantly expedite the claims payout process. 2. Cost Reduction: Electronic payouts can notably decrease the costs associated with printing, mailing, and handling checks. 3. Security: Modern payment technologies, such as card payouts, often provide enhanced security mechanisms that can help prevent fraud. 4. Support for Clients without Bank Accounts: Through the option of payouts to prepaid debit cards, insurance companies can more effectively serve clients without traditional bank accounts. 5. Global Scalability: Fenige's "payouts on card" can offer support for payouts in different currencies and countries, facilitating insurance companies' operations in the international market. In conclusion, Fenige's "payouts on card" service can assist insurance companies in effectively addressing many current industry challenges, while simultaneously improving their operational efficiency and client satisfaction.

In the year 2024, the business world stands on the brink of another revolution. This is the year when technologies, which until recently were only dreams, become reality. In this article, we will focus on the most important business trends shaping the current economic landscape. AI Revolutionizing Customer Experience: Artificial Intelligence (AI) is transforming how businesses interact with customers. In 2024, AI is expected to revolutionize customer experience by providing personalized interactions, efficient issue resolution, and tailored product recommendations, enhancing customer loyalty and retention rates. Sustainable Business Practices: As environmental concerns increase, businesses are focusing more on reducing their carbon footprint, adopting eco-friendly initiatives, and implementing sustainable supply chains. This shift is not only attracting environmentally conscious consumers but also contributing to long-term business success. Integration of Virtual and Augmented Reality: VR and AR are set to transform various industries, from virtual product demonstrations to AR-powered training programs. These technologies will enhance productivity, training, and consumer engagement, with innovative applications reshaping product and service experiences. Rise of Remote Workforce: The trend of remote work, accelerated by the pandemic, is expected to continue. Businesses are embracing remote work models, allowing employees to work from anywhere, which redefines work-life balance and enables access to a broader talent pool. Blockchain in Supply Chains: Blockchain technology will revolutionize supply chains in 2024, offering enhanced transparency, traceability, and security. This will streamline logistics, reduce fraud, and improve efficiency in supply chain management. Cybersecurity as a Top Priority: With an increasingly digital world, cybersecurity is becoming a critical priority for businesses. Companies are investing in robust security measures to protect sensitive data and infrastructure against sophisticated cyber threats. High-Impact ESG Initiatives: There's a growing focus on Environmental, Social, and Governance (ESG) initiatives with a significant impact on businesses. Aligning ESG topics with organizational purpose and engaging stakeholders is becoming increasingly important. Future-Proofing Businesses: In the face of global challenges, businesses are continually adapting and building resilience. This involves staying abreast of the changing context and being prepared for various contingencies. Generative AI's Economic Impact: Generative AI is expected to significantly impact the economy, with predictions of raising global GDP by 7% over the next decade. This technological breakthrough is transforming multiple business sectors. Sustainable Technology Evolution: Sustainable technology, including clean and green technology, is emerging as a key trend. It encompasses digital solutions that drive ESG outcomes, with significant investment from major companies in sustainability initiatives. These trends collectively represent a dynamic shift in the business world, emphasizing innovation, sustainability, and technology as key drivers of change and success in 2024.

Our 𝗦𝗔𝗡𝗗𝗕𝗢𝗫 environment is a secure space where fintech pioneers can experiment, learn, and develop without any risk to the production data. It's a perfect replication of the production setting, designed for real-time testing and development. With SANDBOX, you're free to innovate and test the full spectrum of your application's functionalities and integrations, ensuring everything runs smoothly before going live. Stay ahead of the curve with 𝗙𝗲𝗻𝗶𝗴𝗲'𝘀 𝗦𝗔𝗡𝗗𝗕𝗢𝗫 - your playground for financial technology creativity! 𝗥𝗲𝗮𝗱 𝗺𝗼𝗿𝗲 𝗮𝗯𝗼𝘂𝘁 𝗼𝘂𝗿 𝘁𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆 𝗼𝗻 𝘄𝗲𝗯𝘀𝗶𝘁𝗲: https://lnkd.in/gXUT7phg

🚀 𝗘𝘅𝗰𝗶𝘁𝗶𝗻𝗴 𝗻𝗲𝘄𝘀! A new article has just been published on Cashless about our latest product - 𝗕𝗹𝗶𝗸-𝘁𝗼-𝗖𝗮𝗿𝗱 𝗯𝘆 𝗙𝗲𝗻𝗶𝗴𝗲. We invite you to discover the innovations we're bringing to the digital payment market. Learn how Blik is transforming online transactions, offering faster, safer, and more intuitive solutions for users. 𝗗𝗼𝗻'𝘁 𝗺𝗶𝘀𝘀 𝗼𝘂𝘁 𝗼𝗻 𝘁𝗵𝗲 𝗳𝘂𝗹𝗹 𝘀𝘁𝗼𝗿𝘆 - 𝗰𝗵𝗲𝗰𝗸 𝗼𝘂𝘁 𝘁𝗵𝗲 𝗮𝗿𝘁𝗶𝗰𝗹𝗲 𝗼𝗻 𝗖𝗮𝘀𝗵𝗹𝗲𝘀𝘀 𝗻𝗼𝘄! 🌟 𝗵𝘁𝘁𝗽𝘀://𝘄𝘄𝘄.𝗰𝗮𝘀𝗵𝗹𝗲𝘀𝘀.𝗽𝗹/𝟭𝟰𝟵𝟯𝟭-𝗳𝗲𝗻𝗶𝗴𝗲-𝗽𝗿𝘇𝗲𝗸𝗮𝘇𝘆-𝗯𝗹𝗶𝗸-𝗻𝗮-𝗸𝗮𝗿𝘁𝗲

In the face of increasing economic challenges, the concept of investing might seem like a luxury only available to those with a thicker wallet. However, the fintech revolution has changed the game rules, democratizing investment opportunities that were previously out of reach for the average person. So, how can you start investing small amounts with great efficiency? The key lies in understanding how modern financial technologies can work to your advantage. Fintech: Small Amounts, Big Opportunities Fintech, or financial technology, is a term that has revolutionized the way we think about finance. Fintech investment platforms enable investments starting from just a few dollars, offering tools and services previously only available to professional investors. Thanks to mobile apps and online platforms, investing has become simpler, more accessible, and more flexible than ever before. Start with Education The first step to effective small investments is education. Fintech offers not just investment tools, but also a vast array of knowledge resources. From articles and blogs to webinars and interactive courses, the opportunities to learn are nearly limitless. Gaining knowledge about different financial instruments, risk, diversification, and investment strategies is key to success. Financial Education: Webinars and Courses Coursera  and  Udemy  offer courses on investing and personal finance, led by experts from around the world. You can find courses like "Investing for Beginners" or "Personal Finance Management". Investopedia Academy  – Provides a wide range of investment courses, from basics to advanced strategies. Webinars organized by investment platforms  such as Etoro or Plus500, which often host free educational sessions on financial markets and investment strategies. Micro-Investing: Step by Step towards Your Goal One of the most popular approaches in fintech is micro-investing. It allows users to invest small amounts of money - spare change that might otherwise be spent on daily pleasures, like a takeout coffee, can now work towards your financial future. Micro-investment platforms automatically invest these "leftovers" in selected investment portfolios, gradually building capital without a noticeable impact on your daily budget. Specific Examples of Tools and Platforms Revolut  – An app that enables micro-investments in stocks and cryptocurrencies, offering users the chance to invest small amounts of money. Mintos  – A peer-to-peer investment platform that allows investing in loans and generating profits from interest. Robinhood  – A popular app in the USA that democratizes stock investing, with no transaction fees, ideal for small investors. Acorns  – An app that automatically invests your spare change from everyday purchases into an investment portfolio. Robo-Advisors: Personalized Investment Strategies Another breakthrough in fintech is robo-advisors, which use algorithms and artificial intelligence to personalize investment strategies. After inputting information about your financial goals and risk tolerance, these robots can automatically manage your portfolio, optimizing profits and minimizing risk. This is an ideal solution for those who wish to invest small amounts but lack the time or knowledge to manage investments themselves. Robo-Advisors and Micro-Investments Betterment  and  Wealthfront  – Examples of robo-advisors that offer personalized investment portfolios based on algorithms and artificial intelligence. Stash  – An app that allows for micro-investments in selected mutual funds, with an automatic investment option. Social Investing: The Power of Collaboration Fintech has also opened the doors to social investing, where users can share knowledge, strategies, and experiences. Social investment platforms allow following the investments of experienced investors, participating in discussions, and even copying their strategies. This is an excellent way to learn and invest small amounts while drawing on the experience of others. Social Investing Etoro  – An investment platform that enables social investing by copying the transactions of experienced investors. Reddit  – The subreddit r/investing is a place where investors share knowledge, strategies, and experiences. Summary Fintech has changed the face of investing, making it possible to efficiently allocate even small amounts. By accessing the right tools and knowledge, anyone can begin their investment journey, even with minimal capital.

In today's dynamically changing business world, finding and maintaining a good business partner has become not only a strategic advantage but often a necessity. A business partner is not just someone who shares profits and losses with you; it is a person or organization that supports the development of your business by sharing knowledge, resources, and responsibility. In this article, we will take a closer look at who a business partner is, why it is important to have a good one, and what characteristics an ideal candidate for such a role should have. Who is a Business Partner? The concept of a business partner is broad, encompassing a wide range of potential collaborators - from co-owners in a business, through suppliers and customers, to investors and advisors. Regardless of the form of cooperation, they are united by a common goal: mutual support in achieving business success. Why is it Important to Have a Good Business Partner? Shared Resources : A good business partner brings resources to the cooperation, such as capital, industry knowledge, business contacts, or access to new markets, which can significantly accelerate the growth of your company. Risk Sharing : Business cooperation allows for the sharing of risks associated with conducting business activities, which is especially important in the case of new, innovative projects. Complementary Skills : Partners often have diverse skills and experience, which allows for mutual complementation and overcoming challenges from different perspectives. Motivation and Support : Cooperation with a trusted business partner can be a source of motivation and support, especially in difficult moments . Characteristics of a Good Business Partner Common Values and Vision : The basis of any successful business cooperation are common values and a vision for the future. This ensures that both parties strive to achieve the same goals. Transparency and Honesty : Open communication and honesty are key to building trust and long-term cooperation. Complementary Skills : The ideal partner has skills and experience that complement yours, creating a synergistic team capable of overcoming diverse challenges. Commitment : A good business partner is one who is as committed to the success of the joint venture as you are. Flexibility and Adaptability : In the business world, changes are inevitable. Therefore, it is important that a business partner can adapt and be flexible in the face of new challenges. Fenige Wants to Be Your Best Business Partner Understanding the importance of good partnership in business,  Fenige  aspires to become your best business partner because we fully meet the characteristics of an ideal partner. Common Values and Vision : Fenige shares your commitment to innovation, development, and striving for excellence. Our mission and business goals are aligned with yours, ensuring that we will move in the same direction together. Transparency and Honesty : For Fenige, openness and honesty in communication are the foundations of our corporate culture. We commit to building strong, transparent relationships with our partners, which is key to mutual trust. Complementary Skills : The Fenige team consists of highly qualified professionals from various fields, whose knowledge and experience can significantly contribute to the growth of your company. Our competencies perfectly complement the needs of our partners, creating added value. Commitment : Fenige is known for deep commitment to our partners' success. We understand that our success is directly linked to the success of our partners, so we put our hearts into every project. Flexibility and Adaptability : In a world of continuous changes, Fenige stands out for its ability to quickly adapt to new trends and challenges. Our flexibility and innovative approach allow us to effectively respond to the dynamically changing needs of the market and our partners. Choosing  Fenige  as your business partner, you gain not only access to a wide range of resources and expertise but also a partner who is as interested in your success as you are. We are convinced that together we can achieve more and invite you to start this exciting journey towards joint success.

How to pay contactless by phone instead of by card? Contactless payments are an increasingly popular form of payment. How to pay by phone to make it convenient and safe? NFC technology and dedicated applications mean that a smartphone can successfully replace a traditional payment card. How to pay by phone instead of card? Every conscious smartphone user should know how to pay by phone. This is a very convenient solution that eliminates many problems. It happens more and more often that we forget our wallet, but almost never our phone. Thanks to the device, you can deal with many matters online, but also pay for even small purchases. Contactless payments by phone are a form of cashless transactions that use NFC (Near Field Communication) technology. It involves short-range wireless communication between two devices equipped with appropriate modules. To pay by phone, your smartphone must have a built-in NFC module - you need to make sure of this before purchasing a new device. You should also install an appropriate application, e.g. Google Pay or Apple Pay, which acts as a virtual wallet in which payment card data is stored. Enabling this function is also not a problem - if a given phone model has it, it can be activated from the top toolbar. Just click the icon with the "N" symbol, it is usually signed as NFC. Of course, you must first add your card to the payment application. How to add a card to the payment application? New users should remember that it is not enough to enable NFC. The issue of how to pay contactless by phone requires adding your payment card to the application. The process is intuitive and involves following a few simple steps: launching the payment application on your smartphone; selecting the option to add a new card; scanning the payment card with your phone's camera or manually entering its details; card verification by the bank (e.g. via SMS code); acceptance of the service regulations. After adding a card, the application generates a unique token that replaces the actual card details during the transaction. Thanks to this, real data is not shared with the seller, which increases payment security. How to pay with an Android phone? To pay with an Android phone, make sure the device has an NFC module and install a payment application, e.g. Google Pay. Then you need to add the payment card to the application as described above. Payments are made by unlocking the phone and holding it close to the terminal. For transactions up to PLN 100, you are usually not required to enter your PIN. It is worth remembering basic security rules, such as protecting your phone with a password and avoiding installing suspicious applications. How to pay with an iOS phone? It is also worth explaining how to pay with a phone manufactured by Apple. People who have iOS devices should use Apple Pay. Their iPhone must also be equipped with an NFC module and iOS version 8.1 or newer. Payments can be made in stationary stores, mobile applications and on websites that support Apple Pay. To get started, add your payment card to the Wallet application, then double-press the side button and hold your phone close to the terminal. On models with Face ID, additional face authentication may be required. Transactions are safe because, as in the previous case, card details are not made available to sellers, and each payment requires authentication. Security of contactless payments by phone Contactless payments by phone are safe if the user follows certain rules and takes preventive measures. First of all, he must protect his phone with a hard-to-crack password, PIN or biometric data. It is also important: not sharing payment application login details with third parties; regular updating of the operating system and payment applications; use trusted Wi-Fi networks when adding cards to the application. If you lose your phone or suspect unauthorized access, please contact your bank immediately to block the card. Other ways to pay by phone In addition to NFC contactless payments, there are also other payment methods using a smartphone. How to pay by phone using other solutions? There are several possibilities: BLIK is a Polish mobile payment system that allows you to complete transactions using a 6-digit code generated in the banking application. The code can be used for payments in online and stationary stores and for ATM withdrawals; mobile payments in banking applications. Many banks offer their own mobile applications that enable contactless payments by phone; payments using QR codes, which are usually used to make quick transfers. This way you can pay bills or invoices, which requires the banking application on your phone to be integrated with a QR code reader. Thanks to this, the system will complete the transfer data, and the only action the user will take is to accept the operation. How to pay contactless by phone? This is worth knowing Contactless payments by phone are a convenient and safe alternative to traditional payment cards. Thanks to NFC technology and dedicated applications, a smartphone can successfully replace a physical wallet. The payment process is fast, intuitive and does not require providing sensitive data. While maintaining basic security rules, phone payments are considered safer than traditional methods. The growing popularity of mobile payments means that more and more banks and stores offer this form. Therefore, it is worth considering adding your payment card to the application and starting convenient payments by phone.

Chargeback – what is chargeback and how to use it? Chargeback is a chargeback procedure that provides protection for customers who pay by card. It allows you to recover funds, for example as a result of problems with the purchased goods. It is worth knowing what it is and how to use it. What is chargeback? Chargeback is a chargeback procedure that allows a customer to recover funds from an unauthorized payment card transaction. It is initiated by the customer through the bank that issued the payment card. It is worth noting that this type of refund only applies to card payments. It provides security for their owners, protecting them against dishonest sellers or fraud. The widespread use of online shopping is an opportunity for many people to engage in such practices - sometimes they do not send the goods or the goods are damaged or inconsistent with the description. The chargeback procedure was introduced by payment organizations such as Visa and Mastercard to build customer trust in card payments. Thanks to it, they can feel safe knowing that if there are problems with the transaction, they can get their money back. When can you use chargeback? The chargeback procedure can be triggered in several cases: the most common cause is an unauthorized transaction, i.e. one to which the cardholder did not consent. This may be the result of card details being stolen or fraud - in such a situation, contacting the bank is necessary; chargeback is also available if the customer has not received the ordered goods or the service has not been provided in accordance with the contract; the procedure can also be initiated if the seller refuses to accept the return of goods or complaints, even though the customer has the right to do so; it is also justified in the case of double debiting of the account; Chargeback is also used when the seller has made unjustified charges. Chargeback and return of goods – what is the difference? Even though chargeback and return of goods are procedures that are intended to protect the consumer's interests, the differences between them are diametrical. Returning goods is a voluntary procedure initiated by the customer directly with the seller when the goods do not meet expectations or the customer has changed his mind. Chargeback, on the other hand, is a chargeback procedure initiated by the customer through the bank when the seller fails to meet his obligations. Chargeback is therefore a form of complaint and applies only to transactions made by payment card, while the return of goods can be made regardless of the form of payment. How to start the chargeback procedure? To initiate a chargeback, the customer should first contact the merchant and try to resolve the issue amicably. If this does not bring results, the next step is to report the matter to the bank that issued the card. The institution's representative will ask you to provide evidence confirming the validity of the claim, such as transaction confirmation, correspondence with the seller or complaint documentation. After verification of the application, the bank will start the chargeback procedure and debit the transaction amount to the seller's account. What does applying for a chargeback look like? The process may vary depending on the bank, so it is worth contacting its representative in advance to receive detailed instructions. Such a matter can be reported at a branch or online, and most often you need: personal data of the card owner; card number; terminal location data; information about a defective transaction. As mentioned earlier, the more evidence the bank receives, the greater the chance for this institution to issue a positive decision. What are the deadlines for reporting a chargeback? The deadline for filing a chargeback depends on the reason for the complaint and the regulations of the payment organization. It is usually 120 days from the transaction date. In the case of foreign transactions, this deadline is extended to 180 days. It is worth remembering that the sooner a customer reports a problem, the greater the chance that the case will be considered positively. Therefore, if there are grounds for this, you should not delay starting the chargeback procedure. Don't expect an immediate response either. The entire procedure may take up to three months. This is because all parties are involved - the bank reads the documentation and the seller is also informed about the complaint. It is his responsibility to prove that he has fulfilled the contract. If it presents convincing arguments, the bank may reject the consumer's complaint. Importantly, the application will not be accepted if the person submitting the complaint makes a mistake - for example, makes a payment to the wrong bank account. What is worth knowing about the chargeback procedure? Chargeback is an important tool that protects customers against unfair seller practices and fraud. Thanks to it, payment card holders can feel safe knowing that in the event of problems with the transaction, they can get their money back. However, the chargeback procedure is not only a benefit for customers, but also a challenge for sellers. Therefore, it is so important that both parties to the transaction act honestly and in good faith, and in the event of problems, try to find an amicable solution.